Terms of service

Welcome to Burly Organics. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.

1. General Terms

By using this website, you confirm that you are legally capable of entering into an agreement under applicable laws.

Burly Organics reserves the right to update, modify, or discontinue any part of the website, products, services, or these Terms of Service at any time without prior notice.

2. Products and Product Information

We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, slight differences in product appearance, packaging, color, or labeling may occur.

We reserve the right to correct errors, update product information, and change prices without prior notice.

3. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, shipping address, and payment information where applicable.

We reserve the right to refuse, cancel, or limit an order if we believe the information provided is incorrect, fraudulent, or if the product is unavailable.

An order is considered confirmed once you receive an order confirmation from us.

4. Pricing and Payment

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change at any time without prior notice.

For Cash on Delivery (COD) orders, payment is due when the order is delivered.

5. Shipping and Delivery

We aim to dispatch orders within the estimated processing time shown on our website.

Delivery times may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.

Burly Organics is not responsible for delays caused by courier companies or incorrect/incomplete shipping information provided by the customer.

6. Returns, Refunds and Exchanges

Our returns and refunds are governed by our Return & Refund Policy.

Due to hygiene and safety reasons, opened or used hair oil products may not be eligible for return.

Please review our Return & Refund Policy before placing an order.

7. Product Use and Disclaimer

Our products are intended for their stated cosmetic/personal-care use.

Customers should follow the instructions provided with the product.

Burly Organics does not guarantee specific results from the use of its products, as individual results may vary.

If you experience irritation or an adverse reaction, discontinue use and seek appropriate professional advice.

8. Intellectual Property

All content on this website, including logos, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to Burly Organics unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

9. Prohibited Use

You agree not to use our website:

  • For any unlawful or fraudulent purpose.
  • To provide false or misleading information.
  • To interfere with the operation or security of our website.
  • To attempt unauthorized access to our systems or accounts.
  • To copy or misuse our website content or intellectual property.

10. Limitation of Liability

To the extent permitted by applicable law, Burly Organics shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

We are not responsible for the policies, availability, or actions of third-party services.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

WhatsApp: +92 302 1480464
Gmail: burlyorganics@gmail.com

Burly Organics